FAQs
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Unfortunately, psychological services are not covered by OHIP. Most group insurance plans provide some coverage for psychological services, including therapy and assessments, and we will provide you with the receipts and documentation that you need for reimbursement. However, coverage depends on your specific insurance plan. We recommend contacting your provider to confirm benefits.
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No. In Ontario, you do not need a referral from a doctor to access our services, including autism or ADHD assessments with a psychologist. You can contact us directly to discuss your concerns and determine whether an assessment or therapy is appropriate. We’ll walk you through the process and help you decide what kind of support best fits your needs or your child’s.
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We offer therapy virtually across Ontario and in person at our Toronto office, depending on the practitioner’s availability, as well as what is most comfortable and accessible for you. For assessments, one or two in-person sessions are usually required for testing. However, intake and feedback appointments are typically held virtually. In some cases, full assessments can be completed remotely, especially if you live farther away, but we’ll help determine whether that’s the right fit for your situation.
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In Ontario, both psychologists and psychotherapists are licensed professionals who provide mental health services, but there are key differences. Psychologists are trained at the doctoral level and are authorized to diagnose mental health and neurodevelopmental conditions (like ADHD, autism, and anxiety disorders), as well as provide therapy. Registered psychotherapists typically focus on talk therapy and emotional support but do not provide diagnoses or psychological testing. If you're looking for assessment or a formal diagnosis, a psychologist is the appropriate provider.
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Assessment length varies depending on the type and complexity. Most assessments require multiple sessions over several weeks. All of our assessments include an initial intake meeting to review your goals and background information, testing sessions with a psychologist, a comprehensive report, and a feedback meeting to review results and recommendations. We provide clear information about timelines for your specific assessment during your initial consultation.
For more information on assessments, check out our guide to psychoeducational assessments.
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Yes! We conduct psychoeducational, autism, and ADHD assessments for adults, as well as children. Our assessments are neuroaffirming and respectful, designed to provide clarity and insight no matter where you are in your journey.
For more information on how to access autism and ADHD assessments in Ontario, check out our blog post here
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All assessments begin with an intake meeting where we review background information, explain the assessment process in detail, and work together to understand your goals. Our assessments include interviews, standardized testing, observations, and collection of information from multiple sources through interviews or questionnaires. We prioritize a respectful and collaborative approach, aiming to provide you with clear feedback and impactful recommendations. At the end of the assessment process, you will meet with the psychologist to review results and recommendations and will receive a report that summarizes the assessment.
For more information on assessments, check out our guide to psychoeducational assessments.
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There is no official expiration date for a psychological assessment in Ontario. However, the usefulness of an assessment can depend on the age of the person and the purpose of the report. Many times, it is helpful to update an assessment when transitioning to the next stage of one’s education (e.g., before starting high school or University). School boards and post-secondary institutions may request a recent assessment (typically within 2–5 years) before providing accommodations. If you’re not sure whether an older report is still applicable, we’re happy to review it with you and discuss whether an update is needed.
For more information on assessments, check out our guide to psychoeducational assessments.
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A psychoeducational assessment is a comprehensive evaluation done by a psychologist that looks at a student's cognitive abilities, learning profile, and social-emotional functioning. The results can help identify learning disabilities, ADHD, giftedness, or other areas of need. An Individual Education Plan (IEP) is a school-based document that outlines accommodations or supports a student receives at school. A psychoeducational assessment often provides the evidence and recommendations needed to inform or update an IEP.
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It’s never too late to seek clarity or support. Many adults come to us with longstanding challenges in attention, learning, or social communication and wonder if ADHD or autism might be part of the picture. We offer adult assessments that explore these areas and help you better understand yourself. Many of these challenges can also be explored and supported in therapy, whether or not a diagnosis is made. Our goal is to support your self-awareness, reduce shame or confusion, and identify practical strategies that work for you.
For more information on how to access autism and ADHD assessments in Ontario, check out our blog post here
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We provide individual therapy for children, adolescents, and adults, as well as parent consultations. Our approaches include evidence-based interventions like CBT and DBT-based strategies, trauma-informed, and emotion-focused work. We work collaboratively with you or your family to tailor our services to meet your unique goals and circumstances.
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Your first session is a chance to get to know your therapist and for them to learn more about you. They’ll walk you through what therapy can look like and ask questions to better understand what brings you in. Some people come in with clear goals, while others are just beginning to explore what they need and that’s completely okay. Your therapist will help you clarify your goals and work with you to find the kind of support that feels right.
For more on this topic, check out our blog post here.
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Yes, absolutely. Especially for younger children, parent involvement is an important part of the process. In many cases, we work closely with parents to support their child’s progress, whether that means attending full sessions, joining for check-ins, or learning tools and strategies to use at home. With older children or teens, we often collaborate with parents to help strengthen connection, improve communication, and create a supportive environment outside of therapy.
For more information about our parent consults, check out our blog post on parent support here.
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It’s common for teens to feel unsure about starting therapy. If your teen is hesitant, we recommend starting with a parent consultation. We believe that as a parent, your support and understanding makes a huge difference in your teen’s life. We can help you better understand your child’s concerns and offer strategies to support them at home. Sometimes, teens are more open once they understand what therapy actually involves and that it's a collaborative, non-judgmental space. We also focus on building trust and rapport early on, so your teen feels safe and heard when they're ready to engage.
For more information about our parent consults, check out our blog post on parent support here.
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Getting started is simple. You can contact us here or reach out to us via phone or email to schedule an initial consultation or to ask any questions you have. We offer a free 15 minute phone consult to help you figure out if we’re the right fit for you and determine which services best fit your or your family’s needs.